A patent I worked on about three years ago, issued to an intellectual property investment firm named C2, has been the subject of a successful lobbying effort by the EFF (the essential left-wing of the Internet power structure).  The patent covers Voice over IP technology, and references transport and signaling methods for a telephone system that runs congruently with a data network.

This patent, and several like it, weren’t necessarily held by inventors, as I learned a years back, is not at all uncommon.  Patent investors, who are typically intellectual property attorneys, underwrite the investments in patents like the C2 one, and then derive income from their ownership over the patent certificate, either by licensing technology, by selling the patent, or by suing for damages on infringement of the patent inclusive of the intellectual property.

I know this particular patent and the family of about two dozen dangerously similar patents because I was retained by a San Francisco law firm for about six months trying to help them sort the patents out and translate them into plain-English for some white-haired, Harvard-educated attorney (or judge) to understand.  I still have a copy of the patent sitting in my drawer.

The real problem with this family of patents, which’ve been issued to everybody from C2 to Verizon to Joe Six Pack, is that they all overlap significantly in terms of the processes or inventions they describe.  What’s worse, they all describe the same essential process of packetizing audible information and transmitting over a non-circuit-switched network.  Indeed, these patents aren’t just similar. When you boil them down to their essentials, they’re largely identical.

And this is one problem the Electronic Frontier Foundation is fighting.  If the Patent and Trademark Office is Issuing patents that cover the same process or technology theory to different parties at roughly the same time (all of these patents were either pending or granted from 1988 until roughly 2003), it really makes you wonder if the patent review teams at PTO are operating in independent vacuums, or if the processes described really are too technical for the PTO to comprehend.

The EFF would probably say that the PTO hasn’t been particularly effective since The Flying Nun was popular.  And, to the degree I find it practical, I agree with the EFF.  But I disagree with their operating theory that patent law is more flawed than effective because it stifles innovation.  The GNU/Open Source movement is the shrill cry of software populism, and I appreciate that deeply, even if I don’t believe software “wants to be free”. Haha.

And for all its heroism, Open Source is also the linchpin of poor quality assurance, the opposite thinking of service level agreements, and the lasting symbol of a sort of techno-hippyism that has lost its way while the corporate world, where all this technology is utilized, took GNU’s good ideas and left its mission behind.   That is, for every stifled innovation credited to the PTO, I can name two that occurred because of ownership of intellectual property by motivate, equipped organizations like Microsoft and IBM.   The EFF and the Open Source community are less equipped and less motivated to innovate because their feet aren’t being held to the bottom line fire.

The PTO just needs to get better at understanding inventions.  My idea, put them in the hands of motivated companies that can do something with them, and get the attorneys out of the patent investment business.  If they want to profit from innovation, let them buy stock like the rest of us.

As pal Om Malik writes this weekend about the layoff woes at Alcatel-Lucent and the delisting danger at Nortel, many of us in the industry are experience what I call the “Heartburn Chuckle”.  Or, as I try to put an ironic spin on Jeff Pulver’s famous Purple Minutes expression by calling negative achievements in the telecom industry as “Brown Minutes”, I can’t help but laugh at how empty the promise of unified communications has turned out to be.

This is Brown Minutes and the Heartburn Chuckle all wrapped together. But I can tell you why this telecom crash is occuring. Remember, once an industry is scaled to its max, like the telecom industry, the only way to succeed is to generate profit through new innovations. Merely recycling established ideas with different pricing and bundles may be good for short-term cash grabs but has little to do with the sustainability of long-term profit.  Just ask Yahoo. They’re dying because of that axiom right now.

The Manufacturers

Companies like Cisco and Nortel have done too little to move the VoIP revolution beyond the customer’s demarc, while tradeshow talks about SIP trunking and a spirit of cooperation in using the Internet to replace the PSTN have all been hollow talk designed to please the audience of the day.  True, end-to-end VoIP still isn’t reality unless you’re willing to sit in front of your PC and run Skype.   To say Skype carried out the VoIP vision more successfully than Cisco and Nortel ought to be greatly humbing to those companies, but it’s really true.  Skype got it.  Cisco, Nortel, and Avaya didn’t.

The big manufacturers continue to be the only powers with enough leverage to move the carrier giants away from circuit-switched technology, yet the manufacturer’s own uncertainties about recooping licensing fees and retaining customer-base (through lock-in rather than innovation) have scared them away from issuing the carriers a real challenge: build an all-IP global voice network or we will.

The Carriers

The carriers are firms like AT&T, Windstream, Verizon, BT, and so on.  Their obsession with the billing unit (the almighty minute) has made them helpless to see the possibilities of a software-rich, application-based global ecosystem.  Consequently, the most successful apps to arrive on the carriers’ networks, the ones most embraced by the public, overwhelmingly have one purpose: to steal billable minutes from the carriers. The innovation disappeared and the scrappy new players in the market, the ones with the power to transform the public’s thinking about telecom, instead got stuck doing the same old thing the big telecoms do to put bread on the table: bill minutes.

The Government

In the United States, deregulation under President Clinton in the Telecom Act of 1996 went in all the wrong directions and didn’t do enough to create entrepreneurial freedom in telecom. It failed to recognize that the Internet was going to eclipse the PSTN in terms of consumer participation, and as a result, it positioned the carriers to remain in their highly subsidized comfort zone.

Further mistakes were made when the FCC became distracted by lobbying for Network Neutrality legislation. As with many things, the passage of time revealed that Netnoot was a solution in search of a problem, more often than not.  Apparently nobody at the FCC realized that the free market would provide for the needs of consumers who didn’t want to participate in a 93-octane Internet.  So the FCC spent a lot of time looking at issues that were overstated and geared to bolster the chances of a few admittedly excellent Silicon Valley content startups who didn’t want to get choked out by the carriers.

Shame on us for not recognizing that the carriers are too inept to succeed in the content business anyway. And shame on the FCC for wasting all that energy when they should’ve been looking at ways to encourage greater adoption of end-to-end IP technology.

The Conclusion

So, when you have three willing participants in a massacre, you get a massacre.  The three power players in our industry–boxmakers, regulators, and networkers–are playing the same tune.  Protect revenue by doing nothing. The fruits of that labor are now obvious.  Like the automotive industry, which has a frighteningly similar situation on its hands, the answer now is the same as ten years ago: innovation.  Put on those thinking caps, MIT grads and garage tinkerers. We’ve got an even bigger hole to think our way out of now.

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