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	<title>Signal to Noise &#187; ken</title>
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	<description>Teddy Wallingford, Rock and Roll CEO</description>
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		<title>Social Hierarchies: I had an Experience Like Sheryl&#8217;s</title>
		<link>http://macvoip.com/stn/2008/12/15/social-hierarchies-i-had-an-experience-like-sheryls/</link>
		<comments>http://macvoip.com/stn/2008/12/15/social-hierarchies-i-had-an-experience-like-sheryls/#comments</comments>
		<pubDate>Tue, 16 Dec 2008 03:28:50 +0000</pubDate>
		<dc:creator>Ted Wallingford</dc:creator>
				<category><![CDATA[voip]]></category>
		<category><![CDATA[best technology]]></category>
		<category><![CDATA[guy kawasaki]]></category>
		<category><![CDATA[ken]]></category>
		<category><![CDATA[ken camp]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[sheryl]]></category>
		<category><![CDATA[tim o'reilly]]></category>
		<category><![CDATA[unified communications]]></category>

		<guid isPermaLink="false">http://macvoip.com/stn/?p=832</guid>
		<description><![CDATA[Check out this bit that Sheryl post on her Facebook (regarding the recent addition of a Unified Communications category to AllTop), and then read my story that follows, as it&#8217;s very similar: The other day I had a discussion going &#8230; <a href="http://macvoip.com/stn/2008/12/15/social-hierarchies-i-had-an-experience-like-sheryls/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>Check out this bit that Sheryl post on her Facebook (regarding the recent addition of a Unified Communications category to <a href="http://unified-communications.alltop.com">AllTop</a>), and then read my story that follows, as it&#8217;s very similar:</p>
<blockquote><p>The other day I had a discussion going on twitter. The discussion sort of detoured and something came up about how we can&#8217;t expect people who are celebrities to engage us. My response, though directed toward that topic was really a bigger answer and one that I live daily.</p>
<p>Many people live their lives accepting life as a social hierarchy. They don&#8217;t ask questions and don&#8217;t have expectations. I&#8217;m not like that. I live daily attempting to live in the here and now and engage my larger community. Instead of just accepting life as it is, accepting that people won&#8217;t engage me I always ask the question, &#8220;Why not?&#8221; &#8220;Why aren&#8217;t I worthy of engagement?&#8221; Why should I just expect my opinion or my thoughts are not important enough for someone to pay attention to them?</p>
<p>I have a good example of why my perspective is valid.</p>
<p>Today Ken sent me a message and said Unified-Communications is on Alltop. Why does that matter? Well, not to toot my own horn, but <strong>I sent Guy Kawasaki a note on twitter and asked him why it wasn&#8217;t there</strong>. We proceeded to send messages back and forth ending in email and me researching links for Unified-Communications for them to put on Alltop.</p>
<p>The answer then to my why not question is simple. &#8220;Indeed! Why not?&#8221;</p></blockquote>
<p>Sometimes it feels like stretching upward and outward into the social status quo may feel like beating your head against the wall. I know this primarily because I&#8217;m a salesperson as well as a consultant. I do have to find customers, after all. This is why I spent 2 1/2 hours at a council meeting tonight trying to get a misguided city I.T. appropriations ordinance overturned in my 60,000-person town tonight instead of watching the Browns get spanked on Monday Night Football, which I&#8217;d much rather do.</p>
<p>Needless to say, like the Browns trying to cope with the superior Philadelphia Eagles, I went to this <a href="http://macvoip.com/stn/?p=831">meeting</a> expecting my pleading to fail, but hoping I could convince enough people of the silliness of the proposed ordinance that maybe, just maybe, I might have a chance of getting the vote to fail.</p>
<p>Well, it&#8217;s 17 to 3 Eagles in the second quarter, and as I&#8217;ve just arrived home from the council meeting, put my kids to bad, and cracked open a Miller Lite, I&#8217;m feeling like the Browns.  I got my butt kicked tonight. The measure passed by 3 votes.  I only got one Nay vote I wasn&#8217;t expecting.  So I lost and lost hard.</p>
<p>But it doesn&#8217;t always have to be like that.  And I was encouraged by <a href="http://www.facebook.com/profile.php?id=855140626">Sheryl</a>&#8216;s post, because it reminded me that I had a very similar experience a few years ago.</p>
<p>I had just been laid off from a very cushy job as an I.T. manager for a construction firm, and I was pretty upset about it. Long before I&#8217;d ever entertained the notion of surviving (forget about thriving) as a consultant, I&#8217;d been a full-time I.T. manager, and the job meant almost everything to me. I loved the company, the people, and the work.  It was devastating to me when I lost my job.</p>
<p>A few weeks prior to being terminated, I&#8217;d been looking for books to help me with a VoIP project I was working on for the company. I turned immediately to O&#8217;Reilly Media, whose epic masterpiece <em>Sendmail</em> was probably the only reason I was able to succeed in the I.T. field back when I lived in Detroit.  O&#8217;Reilly didn&#8217;t have a book about Voice over IP, so I thought to myself, who can I e-mail to find out when O&#8217;Reilly&#8217;s VoIP book would be published?  Who better than the publisher himself?</p>
<p>At the time, Tim O&#8217;Reilly was an absolute icon. Perhaps more of a rebel than now, Tim O&#8217;Reilly was the freewheeling open-source fanatic that I knew I could count on to publish just the right VoIP book, and I was certain he had one up his sleeve.  So, while still employed with the excavating contractor (the fifth-largest in the country), I e-mailed Tim a quick note to ask him when such a book would be forthcoming.</p>
<p>A week went by, then another week. And I thought, bah, the guy&#8217;s busy. I understand.</p>
<p>Lo and behold, one day prior to my termination, I get an e-mail in my inbox from Tim referring me to one of his networking editors. They informed me that they hadn&#8217;t identified an author as of yet to write the O&#8217;Reilly VoIP book.  Me being an English hack (I spent many hours writing poetry and short fiction instead of attending chemsitry class in high school), I volunteered myself to write the book, expecting Tim and Mike Loukides, the editor, to turn me down almost immediately.</p>
<p>But that&#8217;s precisely the opposite of what happened. Not only did I get a contract to write the book, but it provided me with much-needed income during my time of unemployment and the extremely difficult divorce that followed. The book went on to be the most successful book of its subject (aside from O&#8217;Reilly&#8217;s Asterisk-specific book, which came out about a year later), but I also got a second book contract and began to roll with a whole new group of folks. My first book, Switching to VoIP, had its seventh printing two weeks ago.</p>
<p>My status as an honest-to-goodness thought leader was secured, despite my periodically goofy thought patterns (ask anybody who reads this blog regularly, LAWL), and I was able to transition that thought leadership status into a consulting business, of which I recently purchased the sole stake.</p>
<p>The point of this story is that, if I wouldn&#8217;t have the mustard seed portion of faith required to e-mail Tim O&#8217;Reilly when I was an absolute NOBODY, I would&#8217;ve missed out on an awful lot. Today, I get to say I know folks like Ken Camp, Jeff Pulver, Alec Saunders, and Andy Abramson. I get to run my consulting business with an authority and gravitas I would&#8217;ve never thought was possible for a poor kid from inner-city Detroit. I started to actually see some of my dreams come true. I could do it.</p>
<p>And then, I realized, I could suddenly do a whole lot more.</p>
<p>So when Sheryl wrote about how she reached across a genuinely invisible social barrier to reach Guy Kawasaki, and got something positive out of the interchange, I totally, totally, totally get where she is coming from. She made a connection that perhaps she didn&#8217;t expect to yield much, yet it yielded something very positive indeed.  That&#8217;s my story as well.</p>
<p>And you should take this to heart. No matter where you&#8217;re at: if you want it, it&#8217;s a matter of going out and getting it.</p>
<p>Having the balls. Believing you&#8217;re more than what you appear to others to be.</p>
<p>Make those connections. If you&#8217;re in a council meeting expecting your business opportunity to be pummeled by a bunch of uninformed politicians, GO ANYWAY.  If you&#8217;re the Browns and you&#8217;re competing for last place with the dregs of the AFC, go anyway.  Be bold.</p>
<p>People will eventually appreciate it.</p>
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