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| VoSky Call Center for Skype |
An article introducing the VoSky Call Center device, which allows bridging of Skype calls to a cell phone. |
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| Making Sure Your VoIP Solution is Safe and Efficient |
This is an e-seminar for which I provided a presentation on Quality of Service in VoIP networks. Also presented are some great VoIP market research from Janet Stone and some general technical information from Jason Aras. |
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| Switching to VoIP |
Excerpts from the book Switching to VoIP, published by O’Reilly Media. |
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| What is VoIP? |
A piece I wrote for the O’Reilly Network that introduces voice over IP and explains why it’s such an important technology. |
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| 8 Things You Must Know about VoIP |
An executive overview describing how voice over IP technology can be used to replace legacy enterprise telephone PBX systems. |
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| Recording VoIP Calls |
A tutorial that explains how to record your VoIP calls (and how to monitor other people’s VoIP calls) |
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| Cisco Vs. The World White Paper |
An older piece I wrote before Switching to VoIP, this article attempts to describe what you need to ask your Cisco reseller before investing in a Cisco AVVID CallManager telephony setup. |
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| PhoneValet Message Center makes the Mac a telecom hub |
A write-up about Parliant’s phone answering software for OS X. (Not my review, but a good source of info.) |
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| My Review of Ovolab Phlink |
Information about Ovolab’s great telephony tool for Mac OS X, published by Macworld Magazine. |
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| Interview on Computer Outlook radio program. |
This Las Vegas-based syndicated radio program interviewed me about the book I recently wrote, Switching to VoIP. |
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| My Review of Parliant PhoneValet |
A review of the Phone Valet Message Center that I wrote for Macworld Magazine. |
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