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I came across some very kind passages regarding my book, Switching to VoIP.  This first one contrasts my book with the VoIP for Dummies book. He also mentions “Asterisk: The Future of Telephony”, for which I provided O’Reilly a technical review. That’s an awesome book, too.

This book is focused on the key elements of telephony and the migration to VOIP – primarily as a cost saving measure. The first 2/3 of the book deal with the VOIP technology – as an adjunct to and eventual replacement for traditional (legacy) telephony. By the 2/3 point, the author is talking about cost analysis, benefits and justification.

I would more likely title this book “VOIP for management”. This is not a put-down or insult, as the book’s primary objective is to educate the mostly non-technical person on what VOIP is, and how it might best fit into an existing picture, and one moving forward.

Being primarily technical myself, this book was good as a preliminary introduction to a subject that I wasn’t familiar with – but I immediately moved on to the O’Reilly books on the subject – “Switching to VOIP” by Ted Wallingford and “Asterisk” (Leif Madsen, et al). Someone who is responsible for managing such a transition would find it much more useful than I did.

Also, Tech PRose was kind enough to add Signal Noise as a favorite telecom blog.

A patent I worked on about three years ago, issued to an intellectual property investment firm named C2, has been the subject of a successful lobbying effort by the EFF (the essential left-wing of the Internet power structure).  The patent covers Voice over IP technology, and references transport and signaling methods for a telephone system that runs congruently with a data network.

This patent, and several like it, weren’t necessarily held by inventors, as I learned a years back, is not at all uncommon.  Patent investors, who are typically intellectual property attorneys, underwrite the investments in patents like the C2 one, and then derive income from their ownership over the patent certificate, either by licensing technology, by selling the patent, or by suing for damages on infringement of the patent inclusive of the intellectual property.

I know this particular patent and the family of about two dozen dangerously similar patents because I was retained by a San Francisco law firm for about six months trying to help them sort the patents out and translate them into plain-English for some white-haired, Harvard-educated attorney (or judge) to understand.  I still have a copy of the patent sitting in my drawer.

The real problem with this family of patents, which’ve been issued to everybody from C2 to Verizon to Joe Six Pack, is that they all overlap significantly in terms of the processes or inventions they describe.  What’s worse, they all describe the same essential process of packetizing audible information and transmitting over a non-circuit-switched network.  Indeed, these patents aren’t just similar. When you boil them down to their essentials, they’re largely identical.

And this is one problem the Electronic Frontier Foundation is fighting.  If the Patent and Trademark Office is Issuing patents that cover the same process or technology theory to different parties at roughly the same time (all of these patents were either pending or granted from 1988 until roughly 2003), it really makes you wonder if the patent review teams at PTO are operating in independent vacuums, or if the processes described really are too technical for the PTO to comprehend.

The EFF would probably say that the PTO hasn’t been particularly effective since The Flying Nun was popular.  And, to the degree I find it practical, I agree with the EFF.  But I disagree with their operating theory that patent law is more flawed than effective because it stifles innovation.  The GNU/Open Source movement is the shrill cry of software populism, and I appreciate that deeply, even if I don’t believe software “wants to be free”. Haha.

And for all its heroism, Open Source is also the linchpin of poor quality assurance, the opposite thinking of service level agreements, and the lasting symbol of a sort of techno-hippyism that has lost its way while the corporate world, where all this technology is utilized, took GNU’s good ideas and left its mission behind.   That is, for every stifled innovation credited to the PTO, I can name two that occurred because of ownership of intellectual property by motivate, equipped organizations like Microsoft and IBM.   The EFF and the Open Source community are less equipped and less motivated to innovate because their feet aren’t being held to the bottom line fire.

The PTO just needs to get better at understanding inventions.  My idea, put them in the hands of motivated companies that can do something with them, and get the attorneys out of the patent investment business.  If they want to profit from innovation, let them buy stock like the rest of us.

Punditry is a full-time job if you really want to do it right. That’s just one of the life lessons 2009 dealt me.

After I got fired from my job as a construction I.T. manager some years ago, I got a publishing contract with O’Reilly, who published two of my books.  This catapulted me into a position I’d never been before: that of a pundit.  Suddenly, my opinion mattered.  It was something I ran with, and for some time, did so profitably.  But it is indeed very difficult to stay ahead of the curve and remain a relavent pundit, especially when you have other concerns–like growing a quote-unquote real business.

That’s not to say I don’t keep up on the musings of thought leader like Andy Abramson, Alec Saunders, Rich Tehrani, Jeff Pulver, Ken Camp, Luca Filigheddu, Dameon Welch-Abernathy, and a slew of other thought leaders who are apparently much better at time management than am I.

Just get me away from my laptop screen, you know?   I mean I love sharing my opinion–that is, I really do like being a pundit–but can I please have a little me time at the end of the workday?  During the first half of the year, writing on subjects about which I care increasingly less (VoIP, for example) subsided because I just had to get something off my plate.

Jacob and Madelyn are in junior high school now, too. I do so much more with them than I used to.  They’re both great musicians and as they grow older, our mutual interests have widened.  We spend a lot more time together.  And Katie’s such an integral part of the family, too.  For better or worse, all of these things take time.

The same is true of Best Technology, which grew in 2009 to three full-time employees and now has clients from Sandusky to Hudson, a swath of northeast Ohio a hundred miles long and encompassing a fleet of over two thousand PCs.  This didn’t just happen.  It also took away from my enjoyable-but-time-consuming pastime of writing. I also joined the Rotary Club of Elyria in 2009, a service organization that has a very rigorous schedule and demands quite a bit.

At the end of the day, there’s very little time left for blogging, thought leadership, or punditry–whatever you’d like to call it. And I’m a little let down when I visit my own blog and don’t see anything fresh.

So–better time management–that’s my New Year’s Resolution. See you after the first.

If anybody wants to let me know where the Gizmo download links disappeared to, I’d sure appreciate it.  After fighting with Gizmo for many months about a year ago, trying to keep it from becoming corrupt on my Mac (which required me to reinstall it repeatedly), I eventually gave up on it, switched to Skype, and then eventually stopped using IM altogether.

Now I can’t blame that on Gizmo.  Much of it has to do with the SwitchVox system and iPhone I adopted for business use–those two have been transformational to the way I communicate daily.  But now that Google has lapped up the Project, I’m interested in seeing if the Mac version has lost its self-destructive tendencies. But presto the download links are gone.  Boo.

It’s no secret Ma Bell isn’t happy with “upstarts” like Google Voice elbowing into their turf. The VoIP FUD machine, fueled by the telecom industry’s status quo, has been running on full blast for the last ten years, even to the extent that, until recently anyway, I was willing to concede that Ma Bell had won.

Now that AT&T has begun to ring the FCC about it’s dissatisfaction with certain players whose VoIP apps have gained momentum–chief among them Google Voice–the overwhelming debate between players in the Internet and telecom fields is now an out-front, obvious affair.  This is due, I suppose, to Google’s use of very frank, conversational techniques–like blogging–in defending its policy positions and in describing its products or advances.

Ultimately, Google is arguing that AT&T would like the FCC to regulate that all VoIP apps that originate or terminate calls on the PSTN–Skype and Google Voice, both mentioned in Google’s rebuttle–be treated like phone lines, and idea that Google and I both agree is silly.

I vote for getting rid of the term “phone line” altogether.  Where the app can’t be separated from the transport (as in a phone line), leave the existing regulations (and taxes) in place.  But as that paradigm dies, so should the regulations intended to take advantage of its popularity.

In an article posted today at eWeek, AT&T is excused from its traditional role as scapegoat in the Google Voice rejection fiasco.  And my previously posted sentiments about Apple building something that competes with Google Voice have finally been echoed on a mainstream outlet.

Well doy, Apple realizes that consumer-empowering voice technology is a competitive advantage.  We VoIP folks have been preaching that gospel for the last ten years.  Comrade Ken Camp wrote with visionary accuracy about the merits of VoIP in his book IP Telephony Demystified, one of the really early books on the subject.  I agreed with him when I wrote Switching to VoIP that VoIP is a leveler of the playing field, a true equalizer and a legitimately revolutionary technology item.

I’ve also viewed carriers like AT&T, at least for the last four or five years, as access providers, not “phone line providers” offering dialtone.  Apple, it seems, has arrived at the same conclusion.

First, it’s not the FCC’s domain but the Federal Trade Commission’s domain whether or not a business practice, like Apple’s (admittedly inconsistent) enforcement of it’s own developer agreements, is an unfair trade practice. And it may well be unfair; that doesn’t make it within the jurisdiction of the FCC, whose stock and trade isn’t social progress or anti-collusion.  Clearly, those are business matters whose definition of justice has little or nothing to do with voice as an application.  We have to be careful not to push the social progress agenda too hard–especially to the extend that we’re routinely punishing those who are earning a great profit, vis-a-vis Apple and the iPhone.

Second, let’s ask the real question: Since we know the decision to allow Google Voice is ultimately up to Apple, and not AT&T, what could Apple’s motivation for this rejection possibly be?  Are we ignoring the simple answer?  Enhancements to the iChat ecosystems, perhaps? The most obvious answer may not satisfy the conspiracy theorists.  But something as easy as Apple is getting ready to release their own Voice-killer makes the most since to me, to heck with AT&T’s bandwidth.

Finally, I’ve almost concluded that AT&T’s days as the exclusive distributor of iPhones in North America are numbered. Apple would have to score a pretty low IQ to permanently marry their network support to a single carrier, with the rise of new wide-area wireless networking standards and mass WiFi addiction marching on with no favoritism towards Bell.  This would seem to indicate, at least out here in the “sensible” midwest, that Apple is not beholden to AT&T, a company short on both sexy intellectual property and an applications-oriented revenue model, for a short-term political favor that screws its relationship with Google, a company who is enriched of both.

The answer to this mystery, I believe, is in Cupertino.

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