Cell phone human rights: how about the rest of the stuff on the list?

The Toronto Star is running an article questioning TracFone’s assertion that everybody should have a cell phone, and it’s a corporate responsibility to provide one.

The Star gets it right when they lead into the article with an air of sarcasm.  Of course a cell phone is NOT a human right, but I think the Star needs another lesson in liberty.  The rest of the items on their list, food, shelter, and medical care, are things that that Star thinks the government should provide for all citizens.  When does it all end?

Apparently it’s OK for everybody to get food stamps, but a cell phone, nope.  Is it really that hard to see that people ought to be responsible for the food, shelter, and care of their own family?  Why is this neo-communist thinking so pervasive these days?

Skype as Facebook, and a quick counterpoint

Luca posted a great blog today, about how Skype has a way to become a social networking powerhouse, a la Facebook.  Interestingly, it was on Facebook that I saw Luca’s tweet about the new post:

All that above together with the new features introduced with Skype 2.8 for Mac made me wonder: can Skype ever become the next big thing in the field of “social networking” rather than “only” the most popular VoIP service ever? Let’s try to analyze how far Skype is from this “big picture”.

Users are not certainly a problem for Skype. With over 200M users (not active, but downloads), it’s not far from the huge 150M active users of Facebook. What Facebook is missing at this time is a powerful desktop client. Despite the world of consumer services is moving to the “cloud”, having an always on client on your PC has many benefits, such as being always available and experiencing a realtime interaction with your friends.

I don’t know if a desktop client is the best place to do social activity management.  The browser is good for what’s it’s good for: rich browsing experiences.  But I don’t want to change the form factor of the IM client just to accomodate a feed list or yet another messaging utility.  Skype needs to stay in the same size and shape it has now: on the right side of my screen, occupying maybe 10% of my real estate.

Plus, the other thing that’s cool about Facebook is that nothing has to be immediate.  The realtime nature of Skype conversations is precisely why I’d sometimes rather communicate on Facebook, or e-mail, etc.  But please read Luca’s post, as it is a really cool idea that warrants deeper inspection.

I.T. outsourcing as a means of dealing with economic difficulties

From the Best Technology e-mail newsletter, dated today:

With another difficult year behind our region, northeast Ohio is facing a crossroads of challenging business conditions.  Our industrial identity is up in the air, our regional infrastructure is behind much of the country, and our I.T. costs are higher than they ought to be. Yet, there’s never been a better time to trim technology budgets.

The incentive to outsource role-based personnel and I.T. management positions is very high right now.  Here are four reasons why:

1. I.T. employees, some of whom may be “coasting along” during a downturn, often get less work done than consultants, whose ability to earn is based on their work deliverables instead of upon their employment relationship, which is difficult and expensive to sever.  Retaining consulting staff can gain you more value.

2. I.T. employees, especially network administrators and systems support personnel, rarely offer the rich knowledge and expertise of a consulting organization.  When you work with a consultant, you are drawing on the expertise of many.  Moreover, before you ask your I.T. employee to complete a project for your company, consider that a consultant has probably already completed that same project many times before, while this may be your I.T. employee’s first attempt at it.   A consultant can work with your I.T. employees to manage the project through to satisfaction–completing the project, reducing waste, and improving your I.T. employees.

3. Consulting with a third-party reduces your tax liability. As an expense item, I.T. consulting does not incur the same tax burden as an I.T. employee (payroll tax). There’s no sales or use tax associated with I.T. consulting, either.

4. The number of I.T. staff required to support your technology users has shrunk drastically in the last several years, do to improvements in software stability and a more knowledgeable user base.  If you have a single I.T. employee or a small group, which is doing both end-user helpdesk support AND networking support, it is very likely that a consulting organization can reduce your expense and increase the level of service experienced by your users.

Microsoft aggressive with Windows 7 push, openly admits defeat on Vista

Put the last nail in the Vista coffin.  Windows 7 is on the fast track.  At least that’s what I glean from Ballmer’s CES talk yesterday.  The bottom line? You’ll be able to download the beta of Windows 7 starting tomorrow by clicking this link.

The wording of the announcement is tantamount to admitting defeat on Vista:

Over the past few years, you’ve asked us to make some changes to Windows. We listened closely. Now it’s time to share an early look at how we’ve used your feedback. Windows 7 is faster, more reliable, and makes it easier to do what you want.

We sent out our company newsletter today. Katie, my CRM manager, wrote a piece about Windows 7.  I don’t know why this release has so much buzz. Maybe it’s because Microsoft has returned to sane version numbering.  Or maybe it’s because they’ve kind of become the underdog, what with Google and Apple trundling all over what’s left of their Windows XP ego.

In any event, I’m actually looking forward to Windows 7 beta tomorrow. See you in the download queue.

Newspaper doomsayers not looking at the full picture

After reading some posts at the Atlantic and Slate about the impending doom of the newspaper industry, and specifically the ostensibly ill-fated New York Times, I feel I’ve got to come to the defense of the newspaper.

As these two pieces have approached it, you’d think the newspaper, and print media in general, have no merit at all when compared to the web.  But this is arguably not true, and a gross simplification of a more complex problem. Sadly, the people who’ve argued the web allows cheaper, faster, more demographically-appealing news coverage are right. But, because they look at consumer trends alone, they’re wrong about the roots of the problem facing papers today.

That is, the web isn’t killing papers with its competitive advantages. The web is killing papers by beating them over the head with their own cockiness. First, newspapers they’re always the purest, best source for news–and this is sometimes true, but more because of the deep pockets of paper financiers than because newspapers employ English majors and journalism grads. To say you need more than a sense of fairness, a knack for clarity, and a smidge of brevity to succeed in the reporting business is only a partial truth: but the flip-side of this expression, the one that says only nimrods work for online outlets, is false. Newspapers employ good purveyors of the written word, and so do web sites.

But the thing that’s killing newspapers right now isn’t a disparity in newsmaking power: In fact, they can get the news to their web sites as fast, or faster, than the most well-informed blog or Slate.  Actually the real problem in the paper business lies in the dimishing value of print advertising to potential advertisers.  The web has a near-zero production cost when compared to the composing costs of a newspaper. This means advertisers aren’t required to spend as much money on the web to get the same mind share in return, at least in theory.

Furthermore, content management techniques on the web outstrip any current CM thinking in the print periodical industry.  The web is a cheaper, faster output mechanism that doesn’t require QuarkXpress or InDesign labor, doesn’t require expensive inks and press upkeep, and doesn’t impose a diesel bill for distribution. Yet these issues alone don’t undermine the success of the newspaper. Remember, newspapers still think they are all-in better than web sites.  Cockiness is at the heart of the matter.

The web also empowers the news preferences of the consumer, something newspapers have struggled with. Lifestyle nonsense doesn’t matter to the guy who wants the business section and real estate doesn’t matter to the single twenty-one year-old.  The web solves this by putting the end-user in command of his news consumption preferences. Of course, it does so at the expense of the tactile pleasure of handling and reading the news from the printed page. While sentimental, this can’t be over-valued.

That said, it’s easy to pick on papers because of what the’re bad at. But there are still free rags that turn a profit.  And there are still monthlies that turn a profit. I write for several of them. There are also small-market dailies that break even or make a small profit by concentrating on the news that is hyperlocal in nature: high school sports, local arts, and the like.

But if the Times and the small-market news shop alike are going to be in business in 10 years, it’s going to have to be online.  The boomers will start dying and the diminishing value of print advertising will so burden the print industry that the web will be, for some shops, their only option.

Hopefully, my friends in the print industry recognize this long enough before it happens that survival is still an option.  The newspaper industry must first recognize that classified advertising is not the model of the future but of the past.  Paying $40 for something you can do on EBay or Craig’s List isn’t going to work any more.  Moreover, display advertising can continue to work but only if newspapers learn how to subsidize print production costs using the web. This is a difficult proposition at best, since the web itself has no physical production costs to speak of.

Newspapers: here are your keys to survival.  1. Keep it local. 2. Play the web game and learn how commerce works online. Classified advertising is a dying ilk.  3. If print production and daily delivery remain close to profitable, find out who your customers are. If they’re over 50, by and large, it’s time to move online for good.

I hate to say it. I really do.

Skype 2.8 Beta for Mac: Looks Promising

It’s been well over a year since I last ran Skype on my  MacBook Pro. This screen-sharing feature has got me fired up.  I’ve got the beta downloading now, and since I’m fed up with Gizmo Project (which would be the far superior solution if it just stayed running on the Macs and myself my employees), I might be making the switch back to Skype.

15 years

1994:

I installed a CD-ROM drive into my Amiga 4000 today. Sadly, it sticks out about an inch in front because the 4000 itself is too small for a CD-ROM drive.  My desk setup is goofy, too.  The phone jack is too far from my desk so I can’t really talk on the phone while at my computer. Sidenote: I read an article in Byte magazine about digital answering machines.  For $700, this machine has NO TAPES and can record up to four minutes!

1995:

H.323 phoning technology is going to revolutionize the telephone industry. People aren’t going to need phones any more.  People will use their computers to call, and eventually–when more people have superfast Internet access like D.S.L., more telephone calls will flow over the Internet and dial-up ISPs will disappear!  You’ll even be able to make video calls–with movement!  Oh and you’ve got to check out this new concept cell phone I just saw in Popular Science. It has a COLOR SCREEN!!  Man, I wish I could afford a cell phone.

1999:

I can now make a phone call to grandma using my computer, but it sounds like grandma is inside a windtunnel holding on for dear life.  Plus, she can’t figure out how to get InternetPhone running when she wants to call me, so I have to drive over to her house anyway and help her.   I heard Cisco now has a voicemail system.  I wonder if it sucks as bad as their softswitch. At least it doesn’t use that crummy new protocol SIP.  The Cisco guy I was talking to said SIP was some pretty scary sh*t. Oh yeah–check this: the local phone company says we might be getting DSL in our area soon!   I can wait to try NetMeeting on something better than dial-up.   Oh yeah, Amiga went bankrupt again.  My first issue of Yahoo! Internet Life magazine arrived today!

2002:

I tried to call the telephone company’s customer service to find out why my DSL modem has blue smoke pouring out of it.  Was surprised a tech support rep answered since the DSL company is bankrupt, but anyway. She sounded like she was from Texas. Oh, and she had me reboot my computer, my DSL modem, and my router.  She kind of flipped when I told her I had a router, and she was certain the problem was my router.   Oh yeah NetMeeting rocks but the ILS directory is mostly filled with people trying to arrange cybersex.  Note to self: grandma won’t like that.  Oh yeah I talked to the local Cisco guy again.  He still says to hold off on SIP, at it’s some pretty scary sh*t.

2003:

Bothered by the fact that Yahoo Messenger for Mac still has no voice support.  I got a color-screen cell phone today.  SHWEET.  Had another argument with the DSL company today.  Apparently connecting more than one computer to the DSL line using a router is a violation of the customer agreement. This Packet8 stuff sounds cool. My friend who still has dial-up wants to get DSL because of YouTube.  I’ve only seen YouTube like once; going to check it out some more tonight if the DSL is up. It’s been down the last few days.

2004:

Switched from DSL to cable now that this “road runner” is available in my area.  I had to call tech support. The guy sounded like he was from Pakistan. He had me reboot my cable modem, computer, and router.  He advised me that running a router was something he couldn’t support.  I still can’t believe Macromedia is no more.

2005:

I read today that, by the end of next year, we’ll have to all be using digital high definition TVs.  Crap.  Grandma just bought another big-screen low-def TV.  Everybody’s murmuring about an “iPhone” to be released soon by Apple.  Don’t make the laugh.  Steve Jobs has said over and over he has no interest in PDAs.

2008:

Packet8 till doesn’t offer a soft phone so I can use my home phone line wherever I’m at.  Screw that, I’m cancelling my service and just using my iPhone for everything from now on.

Psystar Open Computer Vs. Mac Pro: Head to Head

I just did a quick comparison of system configurations.  A genuine Apple Mac Pro configured similarly to the Psystar “Open Computer“–a Mac-compatible PC marketed with the option of installing OS X Leopard from the factory.  Granted, it’s impossible to do an identical configuration, because the Mac Pro uses Xeon processors and the Open Computer uses Core2Duo ones, but I’m still surprised at how handily the Psystar spanks the Apple configuration.

Apple Psystar
Processor Quad-core Xeon at 2.8 GHz Core2Duo at 3.0 GHz
RAM 2 GB DDR2 4 GB DDR2
Video ATI Radeon HD 2600 XT 256MB GeForce 7200GS 256MB
Hard Disk 320 GB 7200 RPM SATA 320 GB 7200 RPM SATA
Optical Drive DVD-R/CD-R DVD-R, CD-R, and Blu-Ray Burner
Display None 19″ Widescreen
Price $2799 $1352

Quite an amazing difference.