Comments on: Heartburn Chuckle: The telecom industry can blame itself http://macvoip.com/stn/2008/12/14/heartburn-chuckle-the-telecom-industry-can-blame-itself/ This is Ted Wallingford's Blog Wed, 13 Jan 2010 20:10:57 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: bogowan http://macvoip.com/stn/2008/12/14/heartburn-chuckle-the-telecom-industry-can-blame-itself/comment-page-1/#comment-115687 bogowan Mon, 15 Dec 2008 17:10:10 +0000 http://macvoip.com/stn/?p=830#comment-115687 Hey Ted, I've been a VoIP and UC user at work for years at Nortel, using our own UC solution. In fact, I haven't even owned a desktop office phone for almost 2 years now. I use my PC's soft phone client to make/receive calls, have presence and IM, share files, etc. I'm not a techie or in a beta trial, I'm using a solution we've offered for many years. That said, as a residential consumer, I still have a POTS home line. If anyone would understand the benefits of a home VoIP service it would be me, but I haven't made the switch yet (inertia, plus the fact that my satellite and home security services both require a land line). My point is that maybe a fourth group needs to be added to your list: the consumer. While vendor VoIP equipment and VoIP lines have been outselling TDM equipment to carriers and enterprises for a while now, the end-user adoption still has a lot of room for growth. Is this because the industry is pushing back against VoIP, or is there a lack of interest and focus from consumers and businesses? Maybe a bit of both? Hey Ted, I’ve been a VoIP and UC user at work for years at Nortel, using our own UC solution. In fact, I haven’t even owned a desktop office phone for almost 2 years now. I use my PC’s soft phone client to make/receive calls, have presence and IM, share files, etc. I’m not a techie or in a beta trial, I’m using a solution we’ve offered for many years.

That said, as a residential consumer, I still have a POTS home line. If anyone would understand the benefits of a home VoIP service it would be me, but I haven’t made the switch yet (inertia, plus the fact that my satellite and home security services both require a land line).

My point is that maybe a fourth group needs to be added to your list: the consumer. While vendor VoIP equipment and VoIP lines have been outselling TDM equipment to carriers and enterprises for a while now, the end-user adoption still has a lot of room for growth. Is this because the industry is pushing back against VoIP, or is there a lack of interest and focus from consumers and businesses? Maybe a bit of both?

]]> By: dmichels http://macvoip.com/stn/2008/12/14/heartburn-chuckle-the-telecom-industry-can-blame-itself/comment-page-1/#comment-115685 dmichels Mon, 15 Dec 2008 05:33:07 +0000 http://macvoip.com/stn/?p=830#comment-115685 I agree that VoIP has been somewhat of a let down. In fact, most of the features today brought to us by VoIP are readily available on Digital systems - proving the technology just isn't being leveraged. I think the biggest disappointment is the IP phone itself. Isn't basically just the same thing as we had last decade with a bigger wire? An always one, IP appliance, throughout the work place could be used for so much more. Don't get me started on UC. "how empty the promise of unified communications has turned out to be" could be the headline. I agree that VoIP has been somewhat of a let down. In fact, most of the features today brought to us by VoIP are readily available on Digital systems – proving the technology just isn’t being leveraged.

I think the biggest disappointment is the IP phone itself. Isn’t basically just the same thing as we had last decade with a bigger wire? An always one, IP appliance, throughout the work place could be used for so much more.

Don’t get me started on UC. “how empty the promise of unified communications has turned out to be” could be the headline.

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