I got an email from Sonicwall that excitedly touted the progress they’ve made in the enterprise space since acquiring Aventail.
Just yesterday my business partner had the absolute WORST customer service experience EVER from a guy named Jeremy at Sonicwall support. Jeremy hung up on my business partner after steamrolling him the whole time, despite Sonicwall’s mistake in issuing our client an incompatibile upgrade key for one of their devices.
So here’s to you Jeremy. You suck.
Oh, and by the way, Sonicwall, you might want to have your marketing department double check those marketing emails that go out. This one had a 2006 copyright date on the footer. (Newsflash, it’s now 2008.)
Sweet Jesus, I’m almost afraid to ask under what circumstances you guys were put into the position of administering a Sonicwall.
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