Yes, folks. It is now officially official. Customer Service is dead. Pile customer service’s dead carcass high with all the other stuff that used to be important to American consumers and producers: margin, value, and longevity. The tied had changed and there’s no going back. Customer Service, it was nice knowing you.
Jeff Pulver has experienced the same frustration with Best Buy that I have. But why? I’ll tell you. There’s no margin on big-ticket items at any retail store any more. Between Gregg, Best Buy, and the other regional and national chains, there’s no room for a service premium because American consumer have been conditioned to care about only one thing: price. And that’s pathetic. Even service businesses have poor customer service: now how the heck do you survive in business if you can’t execute on the basics?
As Robert Plant once sang, it really makes me wonder.
Pingback: iphone 5
Pingback: Kristina Concho
Pingback: how to get someone back
Pingback: debt settlement
Pingback: i like reading
Pingback: Nashville Computer Repair
Pingback: målare huddinge
Pingback: google first page
Pingback: rosetta stone
Pingback: TV Stands
Pingback: pharmacy school rankings
Pingback: Legal Steroids
Pingback: internet tv remote
Pingback: organic seo
Pingback: free textbooks
Pingback: jennifer clarke
Pingback: pergola
Pingback: tag heuer gafas
Pingback: Car Accident Lawyer
Pingback: Philadelphia Bike Accident Lawyer
Pingback: indresano landscape
Pingback: botiquin
Pingback: artistic jewelry
Pingback: Mahalia Hoheisel
Pingback: keratin
Pingback: Douglas Otomo
Pingback: read us
Pingback: Yon H Lai
Pingback: website link building basics
Pingback: Sweet sixteen flowers
Pingback: Gift Basket
Pingback: what is serotonin
Pingback: Help Tech
Pingback: i love yoga
Pingback: l’oreille
Pingback: fashion model
Pingback: forex trading pdf
Pingback: bible quiz game
Pingback: modeling agency
Pingback: frontal hair regrowth
Pingback: hair restoration cost
Pingback: frontal hair loss treatment
Pingback: California Used Cars
Pingback: Graphic Design
Pingback: Podiatrist Decatur GA
Pingback: Cancer Misdiagnosis
Pingback: Kansas City SEO
Pingback: overland park roofing
Pingback: school injury
Pingback: jewelry art